FAQ

SHIPPING

1. Where do you ship to?

Our products are shipped across the world. In case your address or region is not visible during checkout, please contact us for alternate shipping methods.

2. When will I receive my order?

You will receive a tracking number as soon as your order is shipped. The tracking details will give you all the details about the transit and delivery time.

3. How long do you take to process an order?

All standard orders are shipped from our warehouse within 3 business days of placing the order. All orders which require customizations like monogramming, sizes, colours etc are shipped within 07 business days of placing the order. Our warehouse is closed on weekends and public holidays. Orders placed on weekends or public holidays will be processed on the next business day.

PAYMENTS

1.What payment methods do you accept?

We accept all major international credit or debit cards, Paypal, Google Pay, Apple Pay. We are regularly adding new payment methods for your convenience. Please contact us in case you want to use an alternate payment method.

In case you have bought your product through a third party, please contact them for any warranty related claims.

2. Why should I trust your website for making online payments?

When you are in the process of placing an order, you are directed to internationally renowned payment Razorpay.You make the transaction on their platform. So, your card details are never actually shared with us. Your payment method is safe the entire time.

3. Money got deducted from my card but the order was not confirmed. Can you please help?

Don’t worry, it could have been a technical glitch on one of the servers or a sudden drop in internet connectivity. Please contact us with your proof of payment and we will create an order for you or give you a store credit for placing the order again.

RETURNS & EXCHANGE

1. Can I cancel or change an order after I've placed it?

If your order does not have any customizations and it has not been shipped, you may cancel or make changes in the order by contacting our support team.

2. In case of a return when can I expect my refund back?

Only exchange can be done within 48 hours of receiving the package. The charges for exchange will be 250 minimum.

SIZE

1.What sizes are available?

Most of our garments range from sizes S to 3XL . To check the availability of a garment in your size, please head over to the respective product page.

2. How do I know my size?

Each garment has a dedicated size chart available on the respective product page.

On the product page, click on “View Size Chart” to choose the size that will fit you best.